The Background
The Global RPO specialist wanted to boost client productivity and further support business and recruitment goals without
significantly increasing costs for their clients. Working in close partnership with both global organisations with demanding resourcing strategies and single sites with lower recruitment volumes, the team needed a flexible, customisable solution that could work for clients across the spectrum.
The Solution
With impress.ai, the RPO specialist has a customisable, AI-powered workflow that guides candidates through an intelligent, automated hiring process. The cost-effective solution supports candidates through every step of the application and screening phases, progressing best-fit candidates and scheduling interviews without human intervention. It even responds to candidate FAQs accurately and instantly, delivering a winning experience 24/7 and reducing candidate drop-off.
This always-on, seamless experience allows the RPO specialist’s recruiters to deliver a faster, more efficient, accurate, and unbiased hiring solution for their clients. This, in turn, gives the RPO specialist’s team time back to focus on the activities that drive more value for their clients, including candidate sourcing and final interviewing.
The Results
impress.ai’s intervention significantly improved candidate experience and reduced time and costs for the RPO specialist, leading to significant benefits for its clients. In just a single use case, for a global investment bank, the results included:
Reviewing 94% of applications in a high-volume process in just 72 hours
Saving 80.7 days of team productivity
Answering 90% of candidate FAQs accurately
Achieving a winning candidate experience, with a 94.5% candidate satisfaction rating
Saving the bank approximately SGD $28,245
Improving hiring diversity by reducing human bias while getting approval from 99% of candidates to disclose their gender to analyse and enhance the shortlisting process
